It Specialist –

Titulo da Vaga: It Specialist

Localização: Rio de Janeiro – RJ

Descrição da Vaga: Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer

• Dingus & Zazzy is looking for a motivated, forward-thinking IT Specialist to join our growing team!About UsDingus & Zazzy is a comprehensive digital marketing agency offering month-to-month services for brands looking to expand their presence across a variety of digital platforms.
• Our business is expanding globally, and we need talented folks on our team so that we can continue to offer stellar service to our clients.
• We don’t believe in binding our clients to a contract.
• We wow them every month with real results so that they want to keep coming back.
• We are a collective of creatives who come together every day to work towards the same goal: brand growth.
• Required Skills & QualificationsA working level of spoken and written EnglishProven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.
• Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
• Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
• Experience with endpoint management, SaaS administration, and automation tools.
• Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response.
• Excellent interpersonal and communication skills; ability to train and support non-technical users.
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).
• Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or Google IT Support Professional Certificate are a plus.
• Key ResponsibilitiesInstall, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.
• Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
• Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
• Support the deployment and integration of new productivity and collaboration tools, including project management (e.
• G.
• , Teamwork, Jira, Trello), internal tool builders, and AI-driven solutions.
• Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
• Assist with cloud infrastructure management, data backup, and disaster recovery planning.
• Conduct regular software updates, security patching, and vulnerability assessments.
• Support cybersecurity initiatives, including employee security awareness training and incident response.
• Document processes, create user guides, and train staff on new technologies and best practices.
• Collaborate with leadership to evaluate and implement new tools that enhance productivity and security.
• Our operating hours are from 9 am to 5 pm MST.
• Ready for the ride of your life? If you think you’re the perfect fit for the role, apply today!

Informações AdicionaisQuantidade de Vagas 1Jornada Não Informado

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